Shipping
We offer fast and reliable shipping options to ensure your order.
Returns & Refunds
Shop confidently with our clear, simple, and hassle-free returns policy.
Secure Payment
Safe, secure, and trusted payment methods for your peace of mind.
Warranty
Quality assured with our reliable limited warranty on select products.
Track Order
Stay updated on your order's journey from our warehouse to your door.
Frequently Asked Questions
Orders & Purchases
How do I cancel or edit an order?
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
How can I track my order?
You can track your order by checking the shipping confirmation email, which contains a tracking number and a link to the courier website. Alternatively, log in to your account on our website, navigate to My Orders, and click on the tracking link provided for your order.
What if there is a problem with my order?
If there is a problem with your order, please reach out to our customer support team immediately with your order details and photos of any issues.
I did not receive all of my order?
Sometimes items are shipped separately depending on size and availability. Please check your tracking links to see if multiple packages are on the way.
Returns & Exchange
What is your returns policy?
We offer a 7-day return window for all unused and undamaged products in their original packaging.
How do I initiate a return?
You can initiate a return from your customer dashboard under My Orders, or contact our support team.
Can I exchange an item instead of returning it?
Yes, exchanges are permitted within 7 days. Contact support to arrange an exchange.
Shipping & Tracking
How long does shipping take?
Standard shipping typically takes 4-7 business days across India. Express shipping takes 2-3 business days.
Do you offer free shipping?
Yes, we offer free shipping on orders above Rs 5,000 across India.
Can I change my shipping address after placing an order?
Shipping addresses can only be changed within 24 hours of placing the order before it is processed.
